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How Can We Help?

Introduction

  • 1.Activating the Tool
  • 2.Initial Setup
  • 3.Admin Rights

FAQs

  • How do I Open a Case with EnterprizID?
  • How to contact EnterprizID
  • What Azure privileges do I need to be able to consent permissions to ezTeam?

Life-Cycle Management

  • Team’s Templates
  • Requests
  • Approval Workflow

Governance

  • Team Policy

Business Insights

  • Business Insights
  • Inactive Teams
  • My Inactive Teams
  • My Teams with Guests
  • My Teams with Shared Links
  • My Teams without Members
  • Orphan Teams

Common Issues

  • Adding a new workflow get “stuck” on loading indicator
  • ezTeam don’t log me in when using WebBrowser
  • I am trying to create a new from scratch the button is disabled.
  • I am unable to complete the process of creating the Templates
  • I am unable to create the team as it saying the data is not entered completely.
  • I don’t see the menu items on the mobile app
  • I’ve just created my account and Governance tab does not show any value
  • My ezTeam does not login on Mobile
  • The user is unable to select the type of the Teams Classification from the drop down
  • When the user creating a team from existing template the user is unable to search the template

Release Notes

  • Release 20210404.1PR784

Team Manager

  • Bulk Action
  • Role Management
  • Team Policy
  • Home
  • Docs
  • Business Insights
  • Orphan Teams

Orphan Teams

Table of Contents
  • Review Orphan Teams
  • Requirements

Now that end users are empowered to make most od the decisions in regards a Team, it can become a problem when the Owner leaves the company, has its O365 license revoked or account disabled in AAD. Using the Orphan Teams business insight you can review the Orphan Teams Teams and assign new owners to get the business going. ezTeam will recommend new owners based on members activity within Teams.

Review Orphan Teams #

1.Go to Governance

2.Click on Orphan Teams tile

3.Review the teams that orphan based on your configuration

Requirements #

Only members of IT Admin or Super Admin roles can see this tile

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Updated on May 4, 2021
My Teams without Members

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Table of Contents
  • Review Orphan Teams
  • Requirements
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