The tool will send you back to the wizard tab that have missing information. In some cases the missing information is something that the end user itself can’t fix such as a missing template or a missing classification (when selecting classification is mandatory as peer administrator set up).
Features and functions in ezTeam are configurable so you can choose to enable it or not. An administrator could choose not to enable upon product setup function hence it will not work properly.
please refer to our knowledge base on how to configure the minimum items required for a New Team request to work properly:
You might also want to review the item below in case selecting a classification while creating a request is mandatory:
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