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How Can We Help?

Introduction

  • 1.Activating the Tool
  • 2.Initial Setup
  • 3.Admin Rights

FAQs

  • How do I Open a Case with EnterprizID?
  • How to contact EnterprizID
  • What Azure privileges do I need to be able to consent permissions to ezTeam?

Life-Cycle Management

  • Team’s Templates
  • Requests
  • Approval Workflow

Governance

  • Team Policy

Business Insights

  • Business Insights
  • Inactive Teams
  • My Inactive Teams
  • My Teams with Guests
  • My Teams with Shared Links
  • My Teams without Members
  • Orphan Teams

Common Issues

  • Adding a new workflow get “stuck” on loading indicator
  • ezTeam don’t log me in when using WebBrowser
  • I am trying to create a new from scratch the button is disabled.
  • I am unable to complete the process of creating the Templates
  • I am unable to create the team as it saying the data is not entered completely.
  • I don’t see the menu items on the mobile app
  • I’ve just created my account and Governance tab does not show any value
  • My ezTeam does not login on Mobile
  • The user is unable to select the type of the Teams Classification from the drop down
  • When the user creating a team from existing template the user is unable to search the template

Release Notes

  • Release 20210404.1PR784

Team Manager

  • Bulk Action
  • Role Management
  • Team Policy
  • Home
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  • Introduction
  • 2.Initial Setup

2.Initial Setup

Table of Contents
  • Initial Backend Tasks
  • What are the initial tasks?

Now you have your trial or subscription activated, ezTeam will redirect you to Settings for initial configuration of the tool while running backend tasks to get to know your environment better!

You can skip this step and review later, but that is a good opportunity to add your peers to help you on the administration of your Teams environment with the easy of use of ezTeam.

Initial Backend Tasks #

As soon as your database is created and ready to go ezTeam will scan you tenant seeking for Microsoft Teams information in order to give you detailed and important insights about your tenant. Those tasks might take several hours to complete depending on the size of your tenant. So we recommend taking the time to configure the settings while ezTeam does the hard work of knowing more about your environment.

What are the initial tasks? #

•Team crawler: responsible for reading informations such as Teams and its Owners and Members.

•Activity crawler: responsible for collecting last activities for your Teams

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Updated on May 4, 2021
1.Activating the Tool3.Admin Rights

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Table of Contents
  • Initial Backend Tasks
  • What are the initial tasks?
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