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How Can We Help?

Introduction

  • 1.Activating the Tool
  • 2.Initial Setup
  • 3.Admin Rights

FAQs

  • How do I Open a Case with EnterprizID?
  • How to contact EnterprizID
  • What Azure privileges do I need to be able to consent permissions to ezTeam?

Life-Cycle Management

  • Team’s Templates
  • Requests
  • Approval Workflow

Governance

  • Team Policy

Business Insights

  • Business Insights
  • Inactive Teams
  • My Inactive Teams
  • My Teams with Guests
  • My Teams with Shared Links
  • My Teams without Members
  • Orphan Teams

Common Issues

  • Adding a new workflow get “stuck” on loading indicator
  • ezTeam don’t log me in when using WebBrowser
  • I am trying to create a new from scratch the button is disabled.
  • I am unable to complete the process of creating the Templates
  • I am unable to create the team as it saying the data is not entered completely.
  • I don’t see the menu items on the mobile app
  • I’ve just created my account and Governance tab does not show any value
  • My ezTeam does not login on Mobile
  • The user is unable to select the type of the Teams Classification from the drop down
  • When the user creating a team from existing template the user is unable to search the template

Release Notes

  • Release 20210404.1PR784

Team Manager

  • Bulk Action
  • Role Management
  • Team Policy
  • Home
  • Docs
  • Introduction
  • 1.Activating the Tool

1.Activating the Tool

Table of Contents
  • Activate Trial
  • Sign up for monthly or annual subscription

We say activating the tool because there’s no installation! ezTeam is a SaaS solution ready to go!

ezTeam is developed in a multi-tenant database that means each customer have your own database to segregate data and increase security by not having anything shared between our customers.

Our backend consist of multiple servers configured for high-availability and load balancing running on Azure DataCenters.

Activate Trial #

When opening the tool for the first time, the ezTeam bot should greet you and guide you to start using ezTeam.

1.Click Let’s get Started or click on Home tab at the top of your Teams app.
2.Sign In with your Microsoft credentials.
3.Once authenticated, ezTeam will search for your tenant in our catalog database, if not records are found your database will be created automatically within minutes.
4.You will see the landing page (Home) and “coaching bubbles” will guide you through the next steps. Go to settings
5.Accept the Terms of use and Privacy Policy before proceeding
6.Give both Admin and Deletegated permissions (Note: delegated permissions requires elevated privileges in your Tenant to be consent)
7.Wait for your environment to be set up.
8.ezTeam will keep you updated about the activation process, at the end you should see the days remaining on the top of the tool, when that happens your activation was successful.

Sign up for monthly or annual subscription #

1.Click Subscribe
2.Choose the package and payment method

3.Enter the contact details for the person responsible for the subscriptions

4.Confirm the details and click subscribe

5.A pop-up would open to complete the transaction if using credit card as your payment method

6.Wait for your environment to be set up.

7.ezTeam at the end of your environment set up will redirect you to Settings Tab

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Updated on May 4, 2021
2.Initial Setup

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